Why Choose The Carlisle Seniors Centre?
1. Exceptional Value
We proudly offer home care services at rates that are, on average, 25% lower than typical providers. This means you’ll benefit from significantly more care and attention. Here’s how our straightforward approach works:
- A consistent 17% fee for self-managed care and a 20% fee for fully managed care.
- Flexible plans with no locked-in contracts — you’re free to choose the amount of care that suits you best.
- Absolutely no hidden costs. We never charge sign-up fees, cancellation fees, or consultation fees.
We firmly believe that your home care funding should be used to enhance your wellbeing. Guided by this principle, we’ve proudly delivered over one million hours of exceptional home care in just a few years.
2. Your Care, On Your Schedule
We respect your time — that’s why we schedule visits exactly when you prefer. You choose the specific times that suit your daily routine, allowing you and your loved ones to plan your day with ease and confidence.
Consistency is key in delivering quality care. That’s why we aim to have the same caregiver visit you every time. We understand that meaningful care goes beyond daily tasks — it’s about trust, familiarity, and a relationship that grows over time. By ensuring continuity, we help you feel supported through life’s ups and downs, with care you can always count on.
3. Our Dedicated Care Team
At The Carlisle Seniors Centre, we directly employ all our caregivers — we never outsource to third-party agencies. That means the person arriving at your door is a trusted, fully trained member of our team, not someone unfamiliar.
We believe in supporting those who support you. By investing in our staff through ongoing training and career growth, we create a team that’s not only skilled but also passionate about delivering exceptional care. With a wide range of experience and specialised training, our caregivers are carefully matched to meet your specific needs — ensuring your family receives the right support from the right people.
5. Unmatched Responsiveness
At The Carlisle Seniors Centre, we are dedicated to easing your family’s stress and concerns, without exception. Each client is assigned a dedicated Care Manager, who is always available through their personal mobile number and our easy-to-use online portal. Our Care Managers, all registered with the Australian Health Practitioner Regulation Agency (AHPRA), provide continuous support and conduct regular check-ins every two weeks to ensure your needs are being met. Your satisfaction is our number one priority. That’s why we also send out monthly surveys, allowing you to provide feedback and rate your experience with us — your thoughts are directly communicated to our senior management team for ongoing improvement.
